Delivery Costs
Delivery Prices
Delivery prices are calculated on your location, cubic meterage, weight and accessibility. We provide several delivery options to our clients Australia Wide to suit your individual requirements. We also offer you the option of collecting your item/s directly from our designated location in Brisbane, QLD. Please review these options choose the most suitable for you and tick this service when you are ready to purchase within our online checkout.
We have four Delivery Options – Australia Wide Delivery. Please request a Quote at Checkout to utilise these options.
1) Standard Delivery - this applies to ground floor dwellings without steps or steep driveways and delivery to front door only. Our removalists do not place your goods within your home or commercial space. Some examples of expected minimum Standard Delivery Costs based on location are as follows:
QLD
Brisbane Metro from $95.00
Gold Coast from $115.00
Sunshine Coast from $185.00
Toowoomba from $185.00
Rockhampton from $195.00
NSW
Sydney Metro from $185.00
Newcastle from $185.00
Northern NSW from $215.00
ACT
Canberra from $265.00
VIC
Melbourne Metro from $185.00
Geelong from $265.00
W.A
Perth Metro from $265.00.
All other locations upon application.
2) Silver Service Delivery. This option is most suited to those of our clients who require placement of their piece or an unwrapping or assembly service. We use professional Furniture Removalist’s accredited with AFRA to ensure the safe and secure delivery of your items. Our team will deliver your item, place your items where required, unwrap and assemble and remove the packaging from your premises. Please note however: We are not insured to move or handle your existing furniture so please prepare the space where you would like our team to place your new piece. If your piece requires hanging or attachment to a wall, whilst we are happy to assemble and unpack your piece, you will need to employ the services of a handy man (or grab your tool kit, a fabulous partner, neighbour or friend) as we are unable to provide this additional service.
Silver service is required if your property access is difficult for a removalist truck to enter such as sloping sites, stairs etc. We would love to hear from you regarding our Silver Service delivery. If you have any questions, please email us at info@houseofcollections.com.au
3) Personal Pick up from our Warehouse or Design Outlet in Brisbane, Queensland – Please tick this option at Checkout
4) Organise your own Delivery Service or Carrier to pick up from us in Brisbane, Queensland.
Important Points regarding Delivery Day.
Our team will keep you updated regarding the delivery of your item/s. The driver will contact you directly to organise a suitable day and estimated time of arrival. Once this time is agreed upon by both parties, it is confirmed and any alterations or if you (or an assigned contact person) is not at the premises at the agreed date and time and the driver cannot deliver your order, then unfortunately we will need to issue you with a futile delivery charge and an alternative time and day will need to be organised. We work very hard to ensure that this does not occur and we ask that you notify us 24 hours prior to the agreed delivery time if you are unable to attend as agreed. Failing to do so will result in futile delivery charge.
Order and Payment Information
All items must be paid for in full upon ordering and with cleared funds prior to Dispatch.
Orders via website are preferred but will be accepted by email to info@houseofcollections.com.au.
If you have any questions or suggestions please call us or contact us via info@ houseofcollections.com.au